University Canada West Enhancing Supply Chain Transparency through IoT: A Systematic Review, Conceptual Framework, and Case Study Insights This thesis explores how the Internet of Things (IoT) can revolutionize supply chain transparency. We present a systematic review, a new framework, and case study insights. MBA Thesis | University Canada West | Spring 2025 Presented by Ashutosh Jani (Under the guidance of Dr. Amit Kohli) Page 1 Why Transparency in Supply Chains Matters 2025 Business Reality • Transparency is critical for ESG compliance and ethical sourcing • Enables traceability from start to finish, building trust • Helps detect risks early, prevent fraud, and improve supply chain resilience • Cited: Ahmad et al., 2024; Wang et al., 2024 Challenges Faced by SMEs • Struggle with high costs, outdated IT, and lack of digital skills • Difficulty accessing affordable, real-time traceability tools • Risk inefficiencies, non-compliance, and missed market opportunities • Cited: Malik et al., 2021; Bosco et al., 2024 Research Focus: IoT-Enabled Transparency • IoT offers scalable, user-friendly solutions for SMEs • Helps capture real-time, actionable supply chain data • Bridges the gap between SME needs and modern tech • Cited: Budler et al., 2024; Saxena & Arya, 2023 Page 2 Two-Phase Methodology Phase 1: Systematic Literature Review Phase 2: Cross-Sector Case Study Validation Analysis of 36 peer-reviewed articles (2018–2025) using the PRISMA model Findings validated through case studies of Walmart, Maersk, Volvo, ZhongAn for thematic coding (PRISMA 2020 Framework). AgriTech, and India Pharma (Bosco et al., 2024; Ahmad et al., 2024; Volvo Group, 2023; Billah et al., 2023; Jani, 2025) Page 3 PRISMA Article Screening – Phases & Counts Identification: 214 articles retrieved using Boolean search (“IoT AND Supply Chain AND Transparency”) (PRISMA 2020 Flow model ; Page 14) Screening: 117 articles retained after title/abstract review and duplicate removal Eligibility: 63 full-text articles assessed for relevance, quality, and alignment Inclusion: 36 peer-reviewed journal articles finalized for systematic analysis Page 4 What the Literature Reveals (RQ1) Agri Sector Pharma Sector Real-time crop data significantly Blockchain traceability decreased reduced spoilage by 27%. This counterfeits by 25%. This ensures enhances freshness and reduces drug authenticity and patient waste (Wang et al., 2024; Bosona & safety (Ahmad et al., 2024; Araujo Gebresenbet, 2023; Vitaskos et al., et al., 2022; Volvo Group, 2023). 2024) Logistics Sector IoT enables predictive and paperless movement. This optimizes routes and improves delivery efficiency (Ivanov & Dolgui, 2021; Tao et al., 2018; Dakhia et al., 2025). Page 5 What Helps or Hinders IoT Adoption (RQ2) Key Enablers Common Barriers • Advanced cloud and edge computing enabling real-time analytics and • 42% of IoT projects fail due to legacy system incompatibility and poor decision-making (Baig et al., 2022 – cloud, blockchain). interoperability (Budler et al., 2024 – 42% failure due to interoperability) • Seamless integration of RFID with blockchain for secure and transparent traceability (Malik et al., 2021 – modular integration). • High initial setup and maintenance costs limit SME adoption potential • Flexible modular APIs supporting ESG-compliant dashboards for (Wang et al., 2024 – digital infrastructure limitations ) sustainability reporting (Budler et al., 2024 – APIs and ESG compliance) • Shortage of skilled personnel to manage complex IoT infrastructure • Government incentives and financial support programs reducing upfront effectively (Korkmaz & Erkayman, 2023 – data privacy concerns ) costs (Ahmad et al., 2024 – government support and digital literacy) • Resistance to organizational change and concerns over data privacy and cybersecurity (Ahmad et al., 2024 – cost and skill gaps ) • Increasing digital literacy and targeted training programs for SME staff • Limited broadband access and unstable network infrastructure in some (Budler et al., 2024; Wang et al., 2024) regions (Ahmad et al., 2024; Wang et al., 2024). Page 6 The 3-Layer IoT Framework (RQ3) Transparency Outcomes Comprehensive ESG dashboards provide real-time sustainability metrics, while immutable audit trails 1 enabled by blockchain ensure product provenance. These enhance regulatory compliance and build greater stakeholder trust across the supply chain (Baig et al., 2022; Malik et al., 2021; Billah et al., 2023; Korkmaz & Erkayman, 2023) Operational Execution Integration of smart contracts automates compliance processes; ERP systems 2 synchronize supply chain data; and IoT-driven real-time monitoring enables predictive maintenance and inventory management, boosting operational efficiency (Tao et al., 2018; Kareem et al., 2024; Bosco et al., 2024). Technological Enablers Core technologies include RFID tags for asset tracking, blockchain for 3 secure data sharing, and APIs for system interoperability, and diverse IoT sensors collecting environmental and location data across the supply chain (Gao et al., 2023; Duong, 2024; Khan et al., 2023; Budler et al., 2024). Page 7 Case Study Synthesis (RQ4) Walmart (Kamath, 2020; Ahmad et al., 2024) Retail Blockchain-based product traceability system Achieved 2.2 seconds average time to track product origin and journey, enhancing recall efficiency and food safety Maersk (Billah et al., 2023; Maersk & IBM, 2021) Logistics TradeLens platform powered by IBM Blockchain Streamlined customs clearance, reducing processing time by 20% and improving shipment transparency Volvo (Volvo Group, 2023; Khan et al., 2023) Automotive Ethical sourcing framework integrated with IoT sensors and blockchain verification Ensured ESG compliance by verifying parts origin and supplier practices in real-time ZhongAn (Duong, 2024; ZhongAn Tech, 2023) AgriTech IoT-enabled smart farming sensors with real-time data analytics India Pharma (Ahmad et al., 2024; Araujo et al., 2022) Pharmaceutical Cold chain IoT loggers with blockchain record keeping Monitored crop conditions remotely, enabling real-time yield tracking and predictive harvesting Reduced spoilage risk by 30% through continuous temperature monitoring and secure data logs Page 8 Canadian SME Roadmap (Adapted Framework) Step 1: Digital Readiness Audit Step 2: Integration Planning Step 3: Pilot IoT Deployment Step 4: ESG Scaling & Funding Expand IoT implementation to Deploy small-scale IoT solutions to support ESG compliance. Leverage Develop a comprehensive plan to test effectiveness and scalability. For tools such as CDAP, Hyperledger, Evaluate current digital integrate IoT seamlessly with example, Chudleigh's Bakery piloted and open-source platforms for infrastructure and identify gaps. For existing systems. For example, smart temperature sensors funding and scaling (Manupati et al., example, Bothwell Cheese optimized Happy Planet enhanced successfully (Budler et al., 2024). 2020 ). their processes through this sustainability with clean food assessment (Bothwell Cheese, 2023) packaging (Ahmad et al., 2024) Page 9 Practical & Policy Implications For SMEs For Policymakers • Implement a structured IoT adoption roadmap to achieve ESG • Support SME digital transformation with targeted funding programs like compliance, including digital readiness audits and pilot deployments CDAP, facilitating scalable IoT integration for ESG goals (Hyperledger (Ahmad et al., 2024) Foundation, 2023) • Reduce supply chain risks through real-time monitoring, enhancing • Promote open-source platforms such as Hyperledger to ensure secure, product traceability and boosting consumer trust (Malik et al., 2021) interoperable supply chain transparency solutions (Manupati et al., 2020) • Leverage IoT-driven efficiencies to improve operational performance and • Advance national innovation agendas by incentivizing sustainable gain competitive advantage in sustainable markets (Bosco et al., 2024). practices that foster inclusive economic growth and environmental stewardship (Duong, 2024) Page 10 Rethinking Supply Chains for a Transparent Future • Transparency is now essential • IoT integration is no longer optional • Our framework helps SMEs move from complexity to clarity • Thank you for your time and attention Page 11 Thank You for Your Time & Attention Thank you for joining us today. We covered IoT, transparency, and innovation for SMEs. Please feel free to ask any questions. preencoded.png Page 12