Investigation of the success of the telehealth business model in the private and public sectors of the health care system in British Columbia post- and pre-pandemic

The study examines the effectiveness of various healthcare practices by leveraging data from public and private sources to analyze how these practices utilize staff, implement business models, and deliver health care services. This comprehensive approach allows us to identify the strengths and weaknesses of various telehealth models. Ultimately, the goal is to highlight successful practices that can be adapted across the healthcare sector. This adaptability is crucial for keeping pace with the ever-evolving demands within healthcare, especially when considering staff training, market employability, and patient satisfaction. It also highlights how national bodies face digital transitions and advancements through the Government of Canada and Statistics Canada database. It aims to assess the province's telehealth landscape, identify trends, and explore their implications for healthcare delivery. The analysis examines the shift in telehealth use from pre-pandemic to post-pandemic periods. Statistical tests reveal significant changes in adoption patterns, highlighting the pandemic impact on healthcare delivery dynamics and expectations.