This systematic literature review investigates the impact of FinTech innovations—specifically mobile money, digital banking, blockchain applications, and peer-to-peer (P2P) lending—on consumer behavior and financial inclusion in developing countries. Based on an analysis of 99 peer-reviewed studies (2015–2025), it explores behavioral changes, enablers and barriers to adoption, and socio-economic outcomes. Findings highlight improved financial planning, shock resilience, and credit access, especially for rural and marginalized groups. However, issues like over-indebtedness, data risks, and infrastructure limitations persist. The review emphasizes the need for contextualized FinTech systems, long-term behavior studies, and inclusive regulatory designs.
Peer Review Process:
The study itself is a literature review and does not undergo peer review. However, the 99 articles included in the review are all peer-reviewed journal articles. The process included rigorous screening, inclusion/exclusion criteria, PRISMA diagram application, and use of quality assessment tools like MMAT and CASP.
