Roadmap for portraying digital transformation framework for small and medium enterprises (SMEs) - building organizational dynamic capabilities

Purpose: Digital Transformation (DT) is considered critical to the success of business empowerment, thus allowing competition within various industries. However, the different internal and external factors affecting organizations have influenced the longevity and sustainability of businesses, especially SMEs. This paper aims to explore digital transformation research in small and medium-sized enterprises (SMEs), taking into account their importance in the economic development of countries. Design/methodology/approach: Utilizing the various research contributions revolving around the relationship between DT and SMEs, the authors used a scientometric analytical approach using Biblioshiny that included 391 documents indexed in Scopus. PRISMA guidelines allowed a systematic and structured approach to establishing the various keywords used in the study (PRISMA, n.d.). The literature analysis of DT in SMEs provided the needed research framework to identify the practices related to or associated with implementing DT strategies in SMEs. Findings: The Technology-Organization-Environment (TOE) framework was used to categorize the findings. DT strategies and success factors such as management and culture were associated with the organizational context, while financial capability was linked to the technological context. In addition, the authors appreciated the increase in publication numbers that have studied the DT process in SMEs Practical Implications: Researchers and academics in fields such as IT and decisionmakers in DT within SMEs find this research useful. Governmental organizations associated with DT adoption for SMEs would also benefit from the research study, thus allowing SMEs to achieve a competitive edge and productivity. 3 Originality/Value: Biblioshiny in the survey was used to conduct a bibliographic analysis to explore how researchers have focused on maturity models and frameworks for measuring SME readiness and the impact of Industry 4.0 on SMEs. It also provided evaluation guides for managers in their 4.0 positioning and developing and implementing DT strategies for SMEs by presenting SME cases utilizing DT and future research opportunities.